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CLOUD BASED CUSTOMER SERVICE SYSTEM
Welcome to Al McZeal's Cloud Based Customer Service Ticket System. Access Your cases anywhere and anytime. You can use your iphone, ipad, computer, or smart phone to access the system. Use this CGI script on your web site for everything from bug tracking and customer support to project management and to-do lists.
Creating a trouble ticket is now as easy as submitting a web form, while the help desk software assigns unique numbers to each service request and saves it in the database to review at any time. Truly scalable solution: start with a plain text database, upgrade to the industry-strength MySQL or Microsoft SQL Server engine as your needs grow. Additionally, the IP ADDRESS of the person submitting the ticket is logged into the system for your company's protection, and also to ward of hackers. (The Hacker's IP address can be blocked from accessing your web server) Our systems are installed in over 170 countries in the world.
Definition of a Trouble Ticket
Profound simplicity
The Ticket System by Al McZeal is simple, yet powerful. This ensures that your staff can quickly begin using the system without any headaches or hassles, and with very little or no training.
AT&T IBM CISCO COMPAQ DELL COMPUTER HP SUN MICRO SYSTEMS
How The Online Ticket System Works
WORK FROM ANYWHERE IN WORLD! ALL YOU NEED IS AN INTERNET CONNECTION!
The Powerful Features
VERY EASY TRANSLATIONS
COST OF THE TICKET SYSTEM
There are 2 options: Outright purchase and the Hosting Option
OPTION 1:
COST OF THE SYSTEM INSTALLED: ................................$8,500.00
(INSTALLED ON YOUR WEB SERVER OR OURS)
(6 Month Financing is Available)
Includes All of the following:
1. Trouble Ticket with Project Manager
2. Service Website - Similar to This one)
3. Online Training of the System For Your Employees
4. FREE 90 DAY SUPPORT AFTER SYSTEM IS INSTALLED.
Optional: Sub Task Manager (OS Ticket System) $2,500.00
OPTION 2:
HOSTING OPTION.........................................................$850.00
(One Time Installation Fee and Setup)
$100.00 PER MONTH + $30 PER OPERATOR
REGISTER FOR A FREE 30 DAY TRIAL
